FAQ (Frequently Asked Questions)

Odds96 has prepared answers to the most popular questions. The page contains questions about registration and verification, payment methods, betting, casino, and the mobile app. All the questions are divided into separate categories for your convenience.

Frequently Asked Questions about Odds96 betting, casino, registration, payments

Registration, Verification & Account Questions

Frequently asked questions about Odds96 account registration and verification

What is the minimum age for creating an account?

To make transactions on our site, you must prove that you are over 18.

How can I register at Odds96?

To register in Odds96, you only need to verify your email address. Moreover, you can use Google or Facebook account to sign up.

How can I verify my account?

In order to verify your identity you will need to submit the appropriate documents to the special player registration form. In some cases you may have to provide additional documents.

Is it safe to send you my identity documents?

Yes, it is absolutely safe. The company does not give this data to third parties and cares about your privacy.

How long does the verification take?

The verification of identity usually takes no more than 5 working days, but in most cases it is within 24 hours.

Can I change my currency?

Regrettably, you will not be able to convert currencies directly on the website page, but if you can contact support at: [email protected], they will offer you alternative methods of solving the problem.

What should I do if I forgot my password?

If you have forgotten your password, you must contact support and confirm the recovery letter with a new password.

No password recovery code arrives. What should I do?

Check your email or phone number you entered correctly. If sending it again doesn’t help, contact support for further instructions.

Can I change my email address?

You can change your email address, but you will need to have access to your old mailbox first, since you will receive a link to change it.

Questions about payments

Frequently asked questions about Odds96 deposits and withdrawals

How can I make a deposit?

You need to go to the payment section and choose any of the suitable payment methods, then follow the instructions for making a deposit.

How can I make a deposit in cryptocurrency?

All you need to do is go to the payment section and get a wallet address where you can send your cryptocurrency. Depending on the cryptocurrency, the address will be different and the commission will differ.

Are there any fees for deposit?

There are no commissions for all methods of deposit, but some payment methods can charge a commission to the system itself, including cryptocurrencies, which almost always have an internal commission. Consider the commissions when making a deposit.

I’ve made a deposit 30 minutes ago, but it hasn’t yet been credited to my account.

Payments are usually made instantly in an hour unless otherwise stated in the withdrawal rules. If they are not credited to your account within this time frame, contact our support team.

How can I make a withdrawal?

Under “Withdrawal of funds” you have a variety of methods that you can use to withdraw your funds.

Are there any fees for withdrawal?

The site does not charge any additional fees or commissions.

What are the minimum and maximum amounts I can withdraw?

You will find the limits for each individual type of payment in your payout section. These limits may vary.

How long does the withdrawal process take?

It normally takes less than a few hours, but the standard withdrawal time is 48 hours. If you haven’t received the money within 12 hours, please contact our support team to resolve the issue.

Sports Betting questions

Frequently asked questions about Odds96 betting on sports

What are the minimum and maximum bets I can make?

Minimal rate depends on the chosen currency:

  • 10 Indian rupees;
  • Bitcoin 0.00002;
  • Ether 0.0003;
  • 1 U.S. dollar;
  • XRP 2;
  • LTK 0.01;
  • DOG 5;
  • USD 1.

Betting maximums may vary by sport, league, tournament or even market.

I placed a bet by mistake. Can I cancel it?

Unfortunately, if the bet has already been confirmed by the client, we cannot change, modify or delete such a bet.

What should I do if the event has already ended and my bet has not yet been settled?

Wait while Odds96 system checks the results of the match. In some leagues these checks may take extra time.

What are single and multiple bets?

Single bets are bets on one of the events, and in case of winning you multiply it by the selected odds. In case of a multi bet, you need to guess every event in the multi to get the multiplication of your stake. While single bets are considered to be the more popular bets, parlays can be very lucrative.

The event I was betting on has been postponed or canceled. What will happen to the bet?

If an event is suspended or postponed due to circumstances beyond our control, then all bets will be void and canceled. Please see our refund policy for canceled bets in our terms and conditions or contact our support manager.

What is an Asian Handicap/Total – Quarter Lines (X.25/X.75)?

Fourths values are usually referred to as double handicaps. Usually they are bets of the 0.25 / 0.75 type and calculated a little differently than the customary European handicaps. Check the rules for calculating such values in our company rules or from our support manager.

Casino FAQ

Frequently asked questions about Odds96 Online casino

What are the minimum and maximum bets?

The minimum and maximum bets at Odds96 Casino depend on the game you will be playing. For example, minimum bet in Aviator India game is INR 10. Find out this information before you start playing.

My casino game tends to freeze. What should I do?

You should test the stability of your online connection first. Then try clearing your browser’s cache and cookies. If that doesn’t work, contact support with a description of the problem by email or via the feedback form.

Which providers do you have games from?

We have games from Microgaming; NetEnt; Evolution Gaming; Pragmatic Play; Betsoft; Play’n Go; Red Tiger Gaming; Yggdrasil Gaming; Quickspin; Relax Gaming.

Mobile App

Frequently asked questions about Odds96 mobile app

Do you have a mobile app for Android?

Yes, we have Odds96 app for Android phones, you can download it from the appropriate download page..

Does it have all features of the site?

It fully reproduces all the features you can get on a standard site.

Can I play Casino via the app?

Yes, you can play casino via the Odds96 app. The app offers a wide variety of casino games, including slots, table games, and live dealer games.

Do you have iOS mobile app?

Unfortunately we don’t have a separate app for iOS, but owners of those gadgets can use our site, it’s fully adapted for gaming on mobile devices.

Can I activate promo code in the application?

Yes, you can easily activate Odds96 Promo code in our app. Just open app menu and click on “Promocode”.